Patient Experience
Bottom line: A better Patient Experience will not only bring about a happier patient it makes for a happier staff. Which in turn provides for greater nurse and physician retention as well as improving profits.
The challenge: Competition is Fierce; patients (consumers) are beginning to expect a new level of healthcare convenience and service. Some care provider organizations are stepping up to the challenge and offering what the consumer is asking for; while others are not, causing them to loose services to other organizations which advertise these new differentiators with much success.
We can help you design and build a world class technology environment for things like:
- Patient Portal (On the web or in a mobile application) to access health records, schedule appointments, interaction with a care giver, etc.
- Mobile Healthcare Devices
- Movies on demand (with parental controls - of course)
- Telehealth
- Patient consultations via video conferencing
- Transmission of medical images for diagnosis
- Video conference collaboration with patient, primary care physician and specialists
- Automated communications with patients
- Patient movement
- Remote admissions
- Remote patient monitoring
- Reporting of discharge tasks and status to the patient
- Patient guided meal selection based on physician guided nutrition