Patient Experience

Bottom line: A better Patient Experience will not only bring about a happier patient it makes for a happier staff. Which in turn provides for greater nurse and physician retention as well as improving profits.

The challenge: Competition is Fierce; patients (consumers) are beginning to expect a new level of healthcare convenience and service. Some care provider organizations are stepping up to the challenge and offering what the consumer is asking for; while others are not, causing them to loose services to other organizations which advertise these new differentiators with much success.

We can help you design and build a world class technology environment for things like:

  • Patient Portal (On the web or in a mobile application) to access health records, schedule appointments, interaction with a care giver, etc.
  • Mobile Healthcare Devices
  • Movies on demand (with parental controls - of course)
  • Telehealth
    • Patient consultations via video conferencing
    • Transmission of medical images for diagnosis
    • Video conference collaboration with patient, primary care physician and specialists
    • Automated communications with patients
    • Patient movement
    • Remote admissions
  • Remote patient monitoring
  • Reporting of discharge tasks and status to the patient
  • Patient guided meal selection based on physician guided nutrition